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Cancellation Policy
Payment for the intake session must be made 24 hours before the session to secure the appointment.
An invoice for the counselling sessions will be sent after each session. Payment must be made on the day of the session to secure future appointments. Payment methods and instructions will be provided on the invoice.
Cancellations:
Please provide at least 24 hours' notice if you need to cancel or reschedule a counselling session. Failure to provide sufficient notice may lead to a cancellation fee equivalent to 50% of the session fee.